Price conditions

Price Conditions

Effective from: 2026 November 10

These Price Conditions form part of the Softloans Platform Terms of Use (the “Agreement”) and set out the Fees applicable to Customers for the Services provided through the Platform. Capitalised terms have the meaning given to them in the Agreement.

1. Current Fees

At present, the Platform Operator does not charge any Fees for the Services listed below. The Payment Service Provider (UAB ConnectPay) does not apply any additional fees for these Services.

Service	Fee
Creation of the User Account	EUR 0
Opening of the Electronic Money Account	EUR 0
Maintenance of the Electronic Money Account	EUR 0
Incoming Payment Transactions (SEPA)	EUR 0
Outgoing Payment Transactions (SEPA)	EUR 0
Issuance and redemption of Electronic Money	EUR 0
Issuance and replacement of Identity Authentication Measures	EUR 0
Account statements	EUR 0
Closure of the Electronic Money Account	EUR 0

2. Third-party charges

Fees above cover the Services of the Platform Operator and the Payment Service Provider only. Charges applied by third parties, such as the payer's or payee's bank or intermediary banks, are not covered and are not controlled by the Platform Operator.

3. Loan-related fees

These Price Conditions do not cover fees related to loans administered by the Platform Operator. Any such fees are set out in the relevant loan agreement.

4. Changes to the Price Conditions

The Platform Operator may introduce new Fees or amend these Price Conditions in accordance with clause 20.9 of the Agreement, by notifying the Customer via the Platform at least 30 calendar days in advance (60 calendar days if the Customer is a Consumer). A Customer who does not agree with the changes may terminate the Agreement free of charge before the changes take effect. Reductions of Fees may take effect immediately.

5. Contact

Questions about these Price Conditions: info@softloans.io.