Fraud prevention
Stay alert and protect your payments
Payments on this platform are powered by ConnectPay, a licensed European provider. Together, we want to keep you safe. Fraud is getting smarter, but so can you. Knowing what tolook out for helps keep your
money and personal details safe.
Common fraud tactics
Fraudsters may often try to trick you with:
- Phishing – fake emails or texts that look like they’re from trusted companies
- Phone scams – urgent calls asking for sensitive info or money transfers
- Investment traps – promises of quick profits with little explanation
- Invoice scams – requests with changed bank details or fake suppliers
- CEO fraud – emails pretending to be from executives, pressuring urgent action
Learn more about these and other types of fraud here: ConnectPay's fraud prevention guide.
Red flags to watch out for
- Unexpected requests for money, account details, or passwords
- Messages or calls that push you to act fast
- Unfamiliar logins, missing funds, or suspicious payment requests
- Someone asking you to break rules "just this once"
If something feels off, it’s worth double-checking before taking action.
How to stay safe?
A few simple habits make a big difference:
- Use strong, unique passwords
- Turn on two-factor authentication (2FA)
- Keep your apps and devices updated
- Never share sensitive info over email or phone
- Always verify payment details through trusted contacts More tips on protecting your accounts: ConnectPay's security guidelines.
Notice something suspicious?
If you spot anything unusual connected to your payments, don’t wait. Report it right away – it helps protect not only you, but others too.
You can reach our support team here: security@softloans.io